Some CRM news I found, here are excerpts-
NetSuite announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows. These new workflows center around user interaction and are now also supported in the new Firefox 3 web browser, along with other capabilities of NetSuite such as eXtreme list editing, rich-text editing, drag-and-drop and quick-add portlets.
ebizQ received the following:
"NetSuite has long been the gold standard for the use of AJAX in business applications, pioneering rich, dynamic user interface capabilities in a browser application typically found only in desktop applications," said Mini Peiris, NetSuite Vice President of Product Marketing. "Today's new release of NetSuite CRM+ demonstrates our ongoing commitment to innovation and to addressing specific customer requirements."
New Features Increase User Productivity
Launched in May 2005, NetSuite CRM+ is NetSuite's most feature-rich CRM offering, encompassing CRM requirements at every phase of the customer lifecycle. Unlike other CRM offerings in the market which focus largely on prospect management, NetSuite CRM+ goes much further by giving growing businesses a 360-degree view of all customer interactions, as well as the ability to actually record sales transactions. NetSuite CRM+ includes order management, partner management, incentive management, and project tracking.
Today's new release adds to the rich heritage of NetSuite CRM+ and the use of innovative, AJAX-powered user interfaces for key functional areas with:
Step-wise Assistants for Marketing Automation — a new two-step assisted workflow for group creation allows marketers to easily segment and slice their target audience for focused campaign execution. Similarly, the workflow for the creation of simple marketing and email templates, as well as uploading rich HTML-based marketing templates has been greatly streamlined with productivity of the marketer as the primary focus.
Read the entire article originally published on EbizQ
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Saturday, July 26, 2008
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